Account & Data Deletion Guidelines

1. How to Request Account Deletion

To comply with App Store and Google Play developer guidelines, MOYUTA provides two methods for users to delete their account and associated data:

• In-App Deletion: Log into the client or web portal, navigate to Settings -> Account Security -> Delete Account, and follow the verification prompts.
• Email Deletion Request: If you cannot access your account, send a request from your registered email address to [email protected] with the subject line Account Deletion Request - [Your Registered Email].

2. Scope of Data Eradication and Retention Schedule

Upon successful submission of an account deletion request:

• Immediate Access Revocation: Your authentication tokens and active sessions will be invalidated immediately.
• Permanent Data Erasure: Personal profile data, configuration settings, and hosted telemetry will be permanently removed from primary databases within 7 business days.
• Compliance Archiving: Security logs required by statutory laws will be retained in secure archives for a maximum of 180 days before automated permanent destruction.

3. Important Notice

Account deletion is irreversible. Once processed, you will lose access to all history, telemetry data, and associated services linked to the account.